Hey, how can we help?

When you create a new case, Ref generates a 6-character invite code. Tap the share icon to send it via Messages, email, or any app. Your partner enters the code in Join by Invite Code after signing into Ref.

No. Each side's voice session is private. Your partner can't listen in or read the full transcript. The only thing you both see is the processed reflection report at the end: a shared summary of what came up, what you agreed on, and a few things to try next time.

Short sessions force focus. Five minutes is long enough to land on something real, and short enough that you'll actually open Ref when something comes up, instead of putting it off.

First, check that you've granted Ref microphone permission in Settings → Ref, and that you have a stable internet connection. If the issue persists, try fully closing and reopening the app. Still stuck? Email admin@studiolyons.net with your iOS version and a quick description of what you're seeing.

Both happen right inside the app. Open a case to delete it, or go to Settings → Delete Account to remove your account and all your personal information.

One thing to know: if you've completed sessions with other partners, the resulting reflection reports belong to those shared cases, so they stay in your partner's account even after yours is deleted. If you want to clear those reflections too, delete each case individually in the app before deleting your account.

No. Ref is a tool to help two people talk through a specific disagreement together. It is not a substitute for professional therapy, counseling, legal advice, or medical care. If you are in crisis or in immediate danger, please contact a qualified professional or local emergency services.

Ref is built for iPhone running iOS 17 or later. We don't currently have an Android or web version.

We'd love to hear it. Send thoughts, requests, or weird edge cases to admin@studiolyons.net. Every email is read by a person.